The PDCA (Plan-Do-Check-Act) is not just another quality tool or quality notion. The PDCA cycle is sometimes linked with PDSA (Plan-Do-Study-Act) which basically are both the same in my eyes. The PDCA/ PDSA cycles are not merely quality tools but are how we deal effectively with life. PDCA is used in more areas than most of us think. For example – in getting to work in the morning we must PLAN what time we need to get up, the best route to get there and prepare our needed items in advance. Next comes the DO which merely means we implement our plan and get to work (car, bus, etc…). The 3rd step is to CHECK (or study) the effectiveness of the results. Did we get to our destination on time and safely? Lastly comes ACT which means that – based on the results of our planning and implementation efforts we either correct the results or possibly refine/ improve how we will do it the next time. If we did not meet the goal we call it corrective action. If we did and we look to improve the results it is called continual improvement. Either way action based on data/ results is taken.
This can be applied to other life processes as well such as cooking dinner. In this case we (PLAN) the meal (what, when, how many people, etc…), We (Do) prepare the meal after which we (CHECK) the results by eating it and then (ACT) decide if we need to either make it over, add some seasoning or make it different next time.
The PDCA is also commonly usd in the quality field as an improvement tool. After an opportunity for improvement is selected a definitive PLAN is developed to attack it. The plan is again implemented (Do) and the results verified (Check) for effectiveness. Did we achieve the goal (reduce an event from occurring, remove a defect, increase the throughput of a process, etc…). At this point we either determine we need to reformulate our plan or conclude that we achieved the goal and move onto improve the process further or move onto another process altogether.
As you can plainly see the PDCA/ PDSA cycle is not just another “Quality tool”. It is how we effectively deal with life and improve things.
Here is to effective problem solving.